Support
We're a small team and we answer every email.
Include the email you signed up with. Typical reply time: within one business day.
Frequently asked questions
How do I send an invoice?+
Add a client with their standard service and price. When the job is done, open Clients, tap SEND INVOICE NOW → Email Now. The PDF goes to the client's email instantly.
What is a draft?+
A running tab for bi-weekly or monthly billing. Tap Save Draft on the first visit, then "Add Today's Charge" on later visits. Email it whenever you're ready — it's dated the day you send it.
The email didn't arrive.+
Check the client's email address for typos (Settings → Clients → edit). Ask the client to check spam for a message from invoices@basta10.com. You can always download the PDF and send it yourself.
How do I mark an invoice paid?+
On Reports, tap the circle on the invoice row, or open the invoice and tap Mark Paid. You can email a receipt at the same time.
Can I change my logo, tax rate or invoice numbering?+
Yes — all of it is under Settings.
How do I cancel or change my plan?+
Settings → Subscription → Manage plan takes you to the billing portal where you can switch monthly/yearly, update your card, or cancel.
How do I delete my account?+
Settings → Delete account. This permanently removes your data and cancels your subscription. You can also email us from your account address and we'll do it for you.
Account deletion
Sign in → Settings → Delete account. Enter your password to confirm. All clients, invoices, expenses, receipt photos and your logo are permanently deleted and any active subscription is cancelled immediately. Prefer we do it? Email dakota_basta@hotmail.com from your account address.